BROADSPEED Ltd Terms & Conditions, Privacy Policy.
Privacy Policy:
Broadspeed Ltd retains your personal details for the minimum period necessary to carry out your instructions and requirements (this is typically 30-40 days, and no more than 60 days). Thereafter, your personal details are deleted. We do not share your details with any third party without your expressed permission or instructions. We do not sell personal details to any third party for any reason. We will not email, text or call you unless you give us permission to do so (and only in connection with your enquiry). If you have any concerns or questions about privacy, please dial (0207) 175 0555 and ask to speak to our Privacy Officer or Managing Director.
1.0 Basis For Use
This agreement applies as between you and Broadspeed Limited. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first and subsequent use of the Web Site. If you do not agree to be bound by these T&Cs, please stop using it, immediately.
2.0 Informal Quotes
We are a 'Middle Man', not a Dealer. As such, all prices, discounts, deals or offers must be checked and confirmed with the Dealer before you proceed in any way. Please be aware that model, specs and list prices can be changed by the manufacturer and/ or dealer. Please do not rely solely on this site to place your order. Always double check on the manufacturer's web site (and brochure) and talk to the dealer before making a firm decision to order. Your use of this web site to obtain indicative pricing automatically authorises us to provide you with informal online quotes. Your agreement to this means that there is no obligation on (or cost to) any party until you actually place an order with the dealer we introduce. If you do not agree to these T&Cs, please do not use this site.
3.0 New Vehicle Pricing
We list UK-Supplied New Vehicles - meaning Brand New and First Keeper; the V5C shows you as first keeper (it is not Pre-Registered). All New Vehicles have a normal UK Manufacturer Warranty (we do not advertise imports at all). Our web prices are checked regularly and are nearly always accurate. They are based on what a customer actually paid (or on an established trade supplier's recent offer). Once we introduce the dealer and you complete their order process, you'll pay a deposit to the dealer. However, please be aware that discounts can change up until you complete the dealer order process. There are four distinct elements to a completed order: 1) double check the standard and optional specification is correct, complete and as you want it; 2) sign the order form (whereafter, solely the dealer's T&Cs apply); 3) pay the dealer deposit as agreed; 4) receive confirmation that the order has been accepted by the dealer and manufacturer. Only once all four steps are complete can the ordered specification, the discount, the price and details be considered firm.
4.0 Limited and Special Offers
Prices, offers, discounts and deals do not last for ever (stocks can run out and time-limited campaigns always have expiry dates). Please do not rely solely on a specification, price or deal listed on our website. We strongly advise you phone us on (0207) 175 0515 to check that a specific price remains available. Once you decide to proceed with an order, we'll confirm the price in writing, together with availability or lead time - and any conditions that may influence a decision.
5.0 Payments are Direct to The Main Dealer
You pay the Dealer, direct. Some dealers insist we obtain a card number and permission to charge an agreed deposit to initiate an order process (this is typically £500-£1000). A payment or card number demonstrates your readiness to proceed (dealers only really fully discount when they are confident of an order). In this instance, we always say who will charge you, how much and when - in advance - then wait for your agreement before completing the process.
6.0 Our Fee, Payable by You
You pay us NOTHING unless you proceed with an order with a dealer we introduce. Once you tell us to proceed with the dealer introduction process, we confirm the exact price in writing then introduce you to the cheapest dealership in your county or region. Once you proceed with the dealer introduction (ie: pay a deposit, thus placing an order), we take payment of our fee - £199 payable by card or transfer. You only pay £199 once your order has been placed and confirmed. If your order is subsequently cancelled (or does not complete), we introduce additional supplier/s at no extra cost - or if no similarly competitive supplier is found, we refund whatever you paid to us, in full.
7.0 Our Fee, Payable by Dealer
The dealer pays us NOTHING - unless you proceed with an order. Once your order is complete and a deposit is paid, dealers pay us a success fee (this is included within the web site price, not added on top). Some dealers may ask for this fee to be paid to us, directly. Should this arise, our fee would be knocked off your final price (so you won't pay a penny more than we quoted - and it's all in writing).
8.0 Invoice from The Main Dealer
For the vast majority of orders, the principal supplier (ie The Main Dealer) invoices you direct. This happens once the new vehicle arrives (and you pay them the balance direct); but under certain circumstance (see section 9.0 below), we may issue the order and final invoice ourselves. In this case you would buy from (and pay) Broadspeed Ltd (not the Main Dealer). There's no risk - please search for 'Section 75' and read how a card deposit protects all your money.
9.0 Invoice from Broadspeed Ltd
Some manufacturers impose conditions - for example requiring you to buy using finance to achieve the best saving and we may offer you a 'work-around' solution. In a very few cases, this may also apply if you wish to take advantage of lower supply price, independent Finance or a Lease Hire deal. In these cases, you may buy from a finance / leasing/ fleet broker (or Broadspeed Ltd), rather than from a Main Dealer. The order would still ultimately be placed with a UK Main Dealer (or with the manufacturer itself) and the vehicle would still be FIRST KEEPER - registered to you (Not Pre-Registered to a third party). Any 'work around' or more competitve offer is optional - something to consider - it's certainly not mandatory. Buying from an independent source or from Broadspeed Ltd does not affect your Warranty, Back-Up package or Consumer Rights, in any way.
10.0 Warranty and Local Servicing
All New Cars have a normal UK Manufacturer Warranty and full Main Dealer support. Servicing is exactly the same - no matter how the order is placed (just use your local main agent. Any Warranty claim is handled by your Local Main Agent (not the supplier).
11.0 Errors
Every effort has been made to ensure we display accurate information but errors can arise.
12.0 Cookies
How cookies are used on this site: we want to make our website easy to use, useful and reliable for our users. Where data and pricing are delivered over the net, it may involve placing small amounts of information on your PC/laptop/device - which include small 'cookie' files. We don't use them either to identify you personally, or to hold personal data. This information is used to optimise your experience on this website. Our cookies enable services to recognise your PC/laptop/device so you don't have to provide the same data repeatedly during one session or task. It also recognises that you may already have entered your name and contact details so you won't have to repeat the data entry for every page visited or quote requested. We also measure the number of visitors use our service so we can offer a fast seamless service. If you do not want us to use Cookies on your visit/s, manage the data files yourself from within your PC/laptop/device's settings.
13.0 Complaints
If you have a complaint of any kind, please do not hesitate to telephone our MD, Simon Empson on (07956) 200000.
14.0 Definitions and Interpretation
In this Agreement the following terms shall have the following meanings:
Content - means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site. Broadspeed.com - means Broadspeed Limited, (Broadspeed Limited, 22-26 Coronet St, London N1 6HD).
Service - means collectively any online facilities, tools, services or information that Broadspeed Limited makes available through the Web Site either now or in the future.
15.0 System
- means any online communications infrastructure that Broadspeed Limited makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links. User / Users - means any third party that accesses the Web Site and is not employed by Broadspeed Limited and acting in the course of their employment. Web Site - means the website that you are currently using (www.broadspeed.com) and any sub-domains of this site unless expressly excluded by their own terms and conditions.
16.0 Intellectual Property
Subject to the exceptions in Clause 3 of these Terms and Conditions, all Content included on the Web Site, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Broadspeed Limited, our affiliates or other relevant third parties. By continuing to use the Web Site you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.
You may not reproduce, copy, distribute, store or in any other fashion re-use material from the Web Site unless otherwise indicated on the Web Site or unless given express written permission to do so by Broadspeed Limited.
17.0 Third Party Intellectual Property
Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable. You may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Web Site or unless given express written permission to do so by the relevant manufacturer or supplier.
18.0 Links to Other Web Sites
This Web Site may contain links to other sites. Unless expressly stated, these sites are not under the control of Broadspeed Limited or that of our affiliates. We assume no responsibility for the content of such web sites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Web Site does not imply any endorsement of the sites themselves or of those in control of them.
19.0 Links to this Web Site
Those wishing to place a link to this Web Site on other sites may do so only to the home page of the site www.broadspeed.com without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of Broadspeed Limited. To find out more please contact us by email: simon [at] broadspeed.com or by postal/ mail to: Broadspeed Limited, 22-26 Coronet St, London N1 6HD.
20.0 Privacy
Use of the Web Site is also governed by our Privacy Policy which is incorporated into these terms and conditions by this reference. Your details are never shared with (or sold to) any third party (eg a dealership) without your expressed instruction to do so. You can stop a quote process at any time by emailing the "Ref Number" and the word "STOP" in the subject line to: sales (at) broadspeed.com (alternatively, text the "Ref Number" and "STOP" to 07956 200000).
21.0 Disclaimers
21.1 Broadspeed Limited makes no warranty or representation that the Web Site will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Services.
21.2 No part of this Web Site is intended to constitute advice and the Content of this Web Site should not be relied upon when making any decisions or taking any action of any kind.
22.3 No part of this Web Site is intended to constitute a contractual offer capable of acceptance. No goods and / or services are sold through this Web Site and product and / or service details are provided for information purposes only.
21.4 Whilst every effort has been made to ensure that all graphical representations of products and / or descriptions of services available from Broadspeed Limited correspond to the actual products and / or services, Broadspeed Limited is not responsible for any variations from these descriptions.
21.5 Broadspeed Limited does not represent or warrant that such products and / or services will be available from us or our Premises. For this reason, please contact us prior to visiting if you wish to enquire as to the availability of any products and / or services. Any such enquiry does not give rise to any express or implied warranty that the products and / or services forming the subject matter of your enquiry will be available upon your arrival at our Premises.
22.0 Availability of the Web Site
The Service is provided "as is" and on an "as available" basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. Broadspeed Limited accepts no liability for any disruption or non-availability of the Web Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
23.0 Limitation of Liability
To the maximum extent permitted by law, Broadspeed Limited accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Web Site or any information contained therein. Users should be aware that they use the Web Site and its Content at their own risk.
23.6 Nothing in these terms and conditions excludes or restricts Broadspeed Limited's liability for death or personal injury resulting from any negligence or fraud on the part of Broadspeed Limited.
23.7 Whilst every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.
24.0 No Waiver
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
25.0 Previous Terms and Conditions
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
26.0 Notices
All notices / communications shall be given to us either by post to our Premises (see address above) or by email to simon [at] broadspeed.com. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
27.0 Law and Jurisdiction
These terms and conditions and the relationship between you and Broadspeed Limited shall be governed by and construed in accordance with the Law of England and Wales and Broadspeed Limited and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.
