1) WHO AND WHERE WE ARE
This web site is owned and operated by by Broadspeed Ltd - Our Sales Address is: 22-26 Coronet St, London N1 6HD (Old St Underground is 5 Mins). Sales T: (0207) 175 0555. M: (07878) 555247 or (07956) 200000. E: sales (at) broadspeed.com.
2) PRIVACY/ YOUR PERSONAL INFORMATION
Your personal details are never shared with (or sold to) any third party unless you instruct us to introduce a dealer. You can stop a quote process at any time by emailing the "Ref Number" and the word "STOP" in the subject line to: sales (at) broadspeed.com. Alternatively, just text the Ref Number and "STOP" to (07956) 200000.
3) ABOUT BROADSPEED
First established in 1962, launched online in 1995. Broadspeed was a successful tuning specialist and racing team under the direction of Ralph Broad between 1962 and 1982. The company name and trademarks were purchased by Simon Empson (the current MD) who has run the company since 1994. You can reach Simon directly on (0207) 175 0515.
4) OBLIGATION AND COMMITMENT
Use of our web site is FREE. There is no charge to search or receive online or email quotes, or for verbal assistance or advice. We only charge you for dealer introduction. There is no obligation of any kind (upon any party) until the order process has been completed. There are three distinct elements to a confirmed order: i) sign the principal supplier's order form (whereafter, their T&Cs apply - and these replace our own); ii) you pay an initial deposit; iii) the principal supplier formally accepts your order at the price agreed, in writing. Only once these three elements are all completed can the order, specification, availability/ lead time and discount be considered as firm. Broadspeed Ltd is wholly independent of any car manufacturer or dealer group.
5) WHAT YOU PAY US
NOTHING - unless you proceed and place an order with the dealer we introduce. Once you tell us to proceed, we confirm your price in writing then introduce you to our cheapest supplier in your region. Our Introduction Fee is £199 inc VAT.
6) WHEN YOU PAY US
It's FREE - unless you proceed with dealer introduction and place an order. We take a card number at the point of introduction - but only charge you £199 once the dealer’s offer and order form is accepted). In practice, we charge our fee after three working days - unless you request additional time to complete the order process.
7) HOW YOU PAY US
Use any credit or debit card starting with a four or five digit (ie: not Amex or Diners).
8) CIRCUMSTANCES OF REFUND
If you pay us £199, but the order is subsequently cancelled (or doesn't complete), we either: a) introduce additional suppliers - b) refund everything you paid to us, in full.
9) OUR CARS & PRICES
We list just UK sourced Brand New, Ex-Demo and Approved Used vehicles - all Under Manufacturer Warranty (NO Imports, NO Pre-Registered). Our prices are normally spot-on; they are either based on what a customer recently paid - or an offer from an established trade supplier (within 30 days). Prices vary because: a) dealer quarterly sales targets; b) ex stock v. factory order; c) overstocked dealers; d) small family dealership v. large group; e) whether you have a PX; e) whether you wish to pay outright or use finance; f) supplier location. Phone us to make certain you have the maximum possible price advantage.
10) TIME OR STOCK-LIMITED OFFERS
No price or deal lasts for ever - offers can expire, stocks can run out and time-limited campaigns always have an expiry date. Please do not rely solely on a price or deal listed on our website. We strongly advise you to check the latest price on 0207 175 0515. Once you decide to proceed, we’ll confirm the best deal, availability and any conditions that may influence your buying decision.
11) OUR PRE-ORDER FORM
We demonstrate your readiness to proceed with an accepted "Pre-Order" (dealers respond best to certainty). A Pre-Order carries no cost or obligation - it’s just a template for an order. Neither a website quote nor an accepted Pre-Order obliges you, us or the supplier to anything at all (see section 12 below).
12) SUPPLIER'S T&Cs
Normally, the principal supplier (whether dealer/ finance/ other company) provides you with an Official Order Form (unless Broadspeed Ltd is acting as the supplier - see section 14 below). Once you receive, sign and return any supplier's order form, these T&Cs are immediately cancelled - and the principal supplier's T&Cs come into force.
Normally, you pay the principal supplier. Some dealers insist we obtain a card number and permission to charge an agreed sum (typically £500-£1000) to initiate an order process. This demonstrates your readiness to proceed (dealers only fully discount when they are certain an order is firm). In this instance, we always email in advance confirming who is charging you, how much and when - then wait for your agreement to proceed.
14) MAIN DEALER INVOICE
The principal supplier invoices you once the vehicle arrives (pay them direct); but under certain circumstance (see section 15 below), we may issue the final invoice ourselves - in which case you buy from (and pay) Broadspeed Ltd - who act as the principal supplier. This would not affect your Warranty, rights or consumer protection, in any way.
15) INVOICE EXCEPTIONS
Sometimes, manufacturer conditions require you to buy on finance to obtain the maximum saving. Should you wish to avoid taking a finance (eg PCP) to obtain the best price - or where you wish to Trade-In a vehicle but our supplier won't offer that service, we may be able to offer you a work-around solution (where you’d order through and buy from Broadspeed Ltd). In this instance, the order would still be placed with a UK Franchise Dealer (or the manufacturer itself). This is service optional - where a benefit exists that you wish to take advantage of (it’s not mandatory). We'd always give you two choices: to buy directly from our Main Dealer (see Section 14) - or to order through (and pay) Broadspeed Ltd.
16) WHAT DEALERS PAY US
Our Dealers either pay us a monthly subscription - or a success fee once a customer orders. Sometimes, where a dealer requests it, we may ask you to pay the "Dealer Success Fee" directly to us. Should this happen, you won’t pay any extra; the dealer success fee is knocked off the final price quoted in writing - so the net total is identical.
17) THE CARS THEMSELVES
All New Cars are just that: Brand New and Unused - with a full UK Manufacturer Warranty and Breakdown Package (exactly like you'd buy at your local Main Agent). You're the First Registered Keeper (Not the Second Keeper - it’s not Pre Registered). Ex-Demo, Registered and Used Cars are all sourced from UK Franchise Dealers (or established Leasing/ Finance/ Vehicle Management companies who themselves source from Main Agents). All Ex-demo/ Used cars are registered in your name immediately (ie normally within 7-14 working days where the DVLA has not yet issued or sent it).
18) SUPPLIER CATEGORIES
Broadspeed suppliers are Official UK Franchise Dealers; however, where a lower price is available by placing your order via a Finance, Fleet or Leasing Company (often with much more discount and/ or fewer conditions), we may offer a choice. In any event, we would only introduce you to an established business in the following categories: 1) UK Franchise Main Dealer; 2) UK Finance Company; 3) UK Leasing Company; 4) UK Vehicle Management (ie Fleet) Company.
19) THE VEHICLE WARRANTY
You would have a normal UK Manufacturer Warranty and dealer support, Main agent servicing remains exactly the same - no matter how the order is placed (just use your local main dealer. All cars are ultimately sourced from a Franchise Main Agent or a wholly-owned Manufacturer subsidiary. Any Warranty claim is handled by your Local Main Agent.
20) OUR DEALER RELATIONSHIPS
Broadspeed enables UK car dealers to make additional sales by promoting discounts via our web site. Once you're ready to proceed, we check that the advertised offer is available. We then confirm the price and any conditions in writing - and if you wish to go ahead, we’ll introduce you to the nearest dealer matching that price. We are wholly independent, free from any manufacturer or other influence.
21) DEALER LOCATIONS
We have more than 300 showrooms in our UK-wide network - in fact, our dealers are located in almost every county. Call us to find out the location of our nearest Broadspeed dealer for the make and model you’re considering.
22) OUR CUSTOMER SERVICE
If you wish to discuss any aspect of our service, you can reach a Director on: (0207) 175 0515 or (07956) 200000.
23) THE ORDER PROCESS
Place as many online enquiries as you like (that's FREE). Tell us when you're ready to proceed - we'll email a confirmed price and availability (or factory lead time). Once you tell us go ahead (based on our email), we'll send you a Pre-Order with all the required information (but this obliges no one to do or pay anything at all). Simply reply to the Pre-Order email - we'll double-check the price, lead time and any conditions: if you tell us to go ahead, we'll take your card number, but our £199 Fee IS NOT charged for 3 working days (whilst you get final agreement with our dealer).
24) MONEY-BACK GUARANTEE
For peace of mind, Broadspeed offers you a FULL money-back guarantee on your brand new car - if something important isn't right upon delivery - or if your order cannot fulfilled. Should your car not arrive 'as ordered', Broadspeed Ltd would refund whatever you paid - within 14 working days** (this offer does not affect your statutory rights in any way). **IMPORTANT CONDITION. It’s VITAL that any problem you find is reported to us BEFORE you leave dealer premises - or - BEFORE the driver leaves your premises (if delivered). Failure to speak to us before the driver departs would invalidate this guarantee completely (but would have no effect on your Statutory Rights). In the unlikely event such a serious issue arises, the numbers you must reach us on are: (0207) 175 0515, (07956) 200000 or (07878) 555247.
25) WEB SITE USEAGE
Broadspeed Ltd provides functionality so you can view car prices, specifications and listings of vehicles for sale by a registered Motor Dealer. We provide users with reasonable assistance to see the content on this web site, but we do not accept responsibility should you not be able to access it (for any reason). We offer you no guarantee that Web Site access will remain constantly available and uninterrupted, or free of mistakes. Broadspeed Ltd reserves the right to suspend or discontinue the service for any reason, including maintenance. Such suspension or discontinuance is without incurring any liability or obligation to you. We reserve the right to amend the basis upon which you may access www.broadspeed.com or any other Service, without warning. We agree to display a notice on the Web Site informing you of any such amendment. If you continue to use the Site or Service after any such amendment, we will deem your binding acceptance of any such amendment has been granted.
26) DATA USEAGE
We enable Motor Dealers to promote cars and prices on this Web Site. You agree that Broadspeed Ltd is not responsible for verifying the details or condition of any vehicle unless specifically agreed, in writing. Broadspeed Ltd only works with established and registered trade suppliers; however, it remains your responsibility to undertake due diligence before you enter into a Contract with a Motor Dealer for a Vehicle listed on the Web Site. You may contact a Motor Dealer via the Web Site, by phone/email directly with the Motor Dealer which you locate via a telephone number listed on the Web Site. Broadspeed Ltd is not responsible for your communications with a Motor Dealer and you agree that we are not responsible for any failure by a Motor Dealer to respond to you. Once we introduce you to a supplier, it is wholly your own responsibility to review the Motor Dealer's terms and conditions; we are not responsible for sending you those terms and conditions or any failure by you to act upon them.
27) DATA PRIVACY
We do not share or resell personal data or information with any unconnected party. If you place an online enquiry, you will receive one email and one telephone call (or text) from Broadspeed Ltd or its appointed intermediary. We agree to provide access to our Web Site and Services on the basis set out here, but subject to your compliance at all times with the provisions of these Terms and as otherwise specified.
28) YOUR OBLIGATIONS TO US
You agree to act lawfully when accessing the Web Site. You agree not to: use the Web Site or Services in any way that could lead to carrying out of any unlawful activity; email, transmit or otherwise disseminate any content which is obscene, defamatory or in breach of copyright. You agree without limitation to pay us fees if you order, buy, lease or finance any new or used vehicle from or through the dealer or related business we introduce to you. You may be asked to pay us a 'Dealer Success Fee' (which normally is paid to us by the dealer). The Dealer Success Fee is always included within the discount price we quoted and you agreed to (it is not added or extra). If we ask you to pay the Dealer Success Fee to us directly, this sum would be deducted from the discount price you agreed to pay (so the net total would remain exactly the same). Essentially, you'd pay a lower price to the dealer - and the difference to us. This can happen where a dealer cannot pay success fees. You agree to inform us as soon any fees become due to us (ie when you sign an order form and/ or pay any deposit) and pay those fees promptly (ie within three working days).
29) INTELLECTUAL PROPERTY RIGHTS
You accept that any/ all Intellectual Property Rights in the Web Site are owned, and shall always be owned by us. Your use of the Web Site and its content transfers no rights in relation to our Intellectual Property Rights. Any use other than that permitted under this paragraph may only take place with our prior express authorisation.
30) LIMITATIONS OF OUR LIABILITY TO YOU
Our Website contains links to third party Web Sites not operated by us or associated companies. We neither control such Web Sites nor are responsible for their content. Links to such Web Sites do not imply any endorsement of the owners of such Web Sites. The Web Site may contain independent third party data which we do not control and are not responsible for. Inclusion of 3rd party data neither implies endorsement of its content nor its accuracy. In no event are we responsible for: loss arising from or in connection with loss of contracts or business or failure to make an anticipated saving; loss of reputation or goodwill; any indirect losses which are not reasonably foreseeable by you and us at the time of entering into these Terms, suffered by you in connection with use of www.broadspeed.com, or any other matter. We are not liable for failure or interruption to the Web Site service arising out of circumstances beyond reasonable control. We use reasonable endeavours to correct any omissions or errors once brought to our attention but we offer no guarantee that information on the Web Site will be error and omission-free. Nothing in these Terms is intended to affect your statutory rights. More statutory rights information contact your local CAB or TSO.
Should any part of these Terms be found to be ineffective by any court or regulator, the other provisions continue to apply. You agree not to transfer your rights or obligations under these Terms to anyone else. We may transfer our rights or obligations or sub-contract our obligations under these Terms to another legal entity. No partnership or joint venture or relationship arises by reason of these Terms. No one other than you or us has right under the Contracts (Rights of 3rd Parties) Act of 1999 to rely upon these Terms. Nothing affects any 3rd Party right or remedy existing right or is available other than as a result of the Contracts (Rights of 3rd Parties) Act of 1999.
32) LEGAL JURISDICTION
These terms and conditions are governed by English law; you hereby submit to the exclusive jurisdiction of the courts of England should legal action become necessary.
33) WEB SITE ERRORS
Every effort has been made to ensure accurate information. However, errors can and do arise. Vehicle listings are provided by Motor Dealers, Manufacturers and Advertising/ Marketing/ Data Companies. Verification of for example, Approved Used Status is the responsibility of the dealer/ vendor. Vehicle images are usually provided by the dealer and may include images not reflect the actual vehicle (if used for illustration). Where third party-supplied, Broadspeed Ltd controls neither the vehicle descriptions nor the images displayed. Inclusion of dealer listings, images or data on this Site does not imply endorsement of its content. Nor does Broadspeed make any representation as to the accuracy of any dealer listings, images or data.